STAY INFORMED. VISIT NHIA.ORG/COVID19 FOR INFORMATION AND RESOURCES ABOUT CORONAVIRUS DISEASE (COVID-19).

Non-SHP customer Participants

Thank you for your interest in the NHIF Patient Satisfaction Benchmarking program, while we do recommend that you use a third party administrator for your Patient Satisfaction Surveys it is currently not required. We have paired with SHP (Strategic Healthcare Programs) for this program but even if you are not an SHP customer you are still encouraged to participate. Below you will find a list of detailed instructions and a copy of all the required documents, including the directions for how you will submit your data each quarter.

Non SHP Customer Instructions

NHIF Patient Satisfaction Agreement

NHIF Non- SHP Provider Release

NHIF Pt satisfaction Survey Questions

NHIF SOP Template Patient Satisfaction Surveys

Home Infusion Location Profile

Survey Response Data Collection Template

NHIF Data Collection Tool for Non-SHP Sites

Sample Data Collection Tool for Non-SHP Sites