Privacy Policy

Thank you for visiting NHIA.org, the website for the National Home Infusion Association (“NHIA”).  This privacy policy describes the personal information that we collect from you when you visit our website and how we use that information.  Please read this policy before using the site or submitting any personal or company information.  By using this site, you are accepting the practices described in this privacy policy.

Either directly or through third-party vendors, we collect personal information that you provide when you register or fill out forms online or in the Member Portal or use other features of the site that include voluntary submission of personal information.  You may visit the site without providing such information.  However, you will not be able to use some features of the site unless you voluntarily provide the requested personal information.

What kinds of personal information do we collect?

The information we collect may include your name, your company’s name, employee names, addresses, telephone numbers, and e-mail addresses.  All of this information is voluntarily submitted by you on your own behalf or on behalf of another.  You do not have to provide personal information online in order to use our website or to become a member of NHIA.

We may also collect aggregate information about overall use of the site.  For example, we may collect information about the amount of time that users spend on the site and the pages that are viewed.  This information does not identify you as an individual.  NHIA may also use tools to automatically collect information about your computer hardware and software, which may include your IP address, browser type, domain names and other information.

Website Features

Our website provides members, prospective members, members of the public and donors various ways to interact with NHIA.  For example, you may use our website to:

• Download a Membership Application.
• Donate to NHIA.
• Find a Member home infusion provider in your area by entering your zip code.
• Access and change your company’s membership information via the Membership Portal.

Some links and functionalities on the website connect you to third-party portals or websites.  These include: a plugin through which you can sign up for NHIA updates; the Member Portal; local providers search; and donations.  We do not control the privacy practices of third-party portals or links.  We encourage you to review the privacy policies and terms of use of other websites that you access online from our website.

How do we use the information we collect?

We use personal information that you submit to respond to the reason that you provided the information – generally, to provide you with information regarding NHIA, its Members and other content.  We may use your information to personalize your website experience and to deliver content and product and service offerings, which may include third-party content, relevant to your interests, through our website, third-party sites, and via email or text message if you have provided that information to us.  You have the right to opt out of receiving such information and offers.

We also use personal information to operate the features of the website and to comply with legal requirements.

How do we protect personal information?

We use a variety of security measures to protect your personal information from unauthorized access or disclosure.  When you submit personal information online, the information is automatically encrypted using a software technology called Transport Layer Security (TSL).  To the extent that NHIA stores information from the website, it stores all personal information in a secured network.  Purchases are processed through a separate, encrypted website that is linked to ours.  In addition, the Member Portal function, which is operated by a third party, utilizes 2048 Bit encrypted SSLs in data transmission. However, no method of protecting information sent over the Internet is perfect, and so we cannot guarantee that your information is absolutely secure.

Do we disclose personal information to other parties?

We do not sell or share your information with third parties for their marketing purposes.  We may, however, use information that you submit to us to disseminate information and offers on behalf of third parties.  We may also disclose information when necessary to respond to complaints or to comply with legal requirements.

Do we collect personal information about children?

This website is not directed to children, and we do not knowingly collect any personal information about children.

“Do Not Track” Signals under California Online Privacy Protection Act (CALOPPA)

We do not support Do Not Track (“DNT”).  Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.  You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Individual Rights Under California Law

Your information may be protected by other state and/or federal law, including the California Consumer Privacy Act (“CCPA”).

If you are a California resident, CCPA gives you the following rights:

• The right to know about the personal information that NHIA collects about you and how it is used and shared. Upon request, NHIA must provide this information to you for the 12-month period preceding your request, free of charge.
• The right to request that NHIA correct inaccurate personal information collected from you.
• The right to delete personal information collected from you (with some exceptions).
• The right to opt-out of sale or sharing of your personal information (NHIA does not sell or share your personal information except for the limited reasons described in this policy. Therefore, the website does not have a “Do Not Sell or Share” link.)
• The right to non-discrimination for exercising your CCPA rights.

This Privacy Policy is intended to comply with CCPA.  NHIA will not ask you to waive your CCPA rights or discriminate or retaliate against you for exercising your CCPA rights.  To exercise any of your CCPA rights, use the contact information provided at the end of this policy.

Analytics

We use Google Analytics to monitor and analyze the use of our website.  Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.  For more information on Google’s privacy practices, please see Google’s Privacy and Terms:  https://policies.google.com/?hl=en

You can opt-out of having your data used by Google Analytics by installing the Google Analytics opt-out browser add-on:  https://tools.google.com/dlpage/gaoptout

We may also use other analytical tools, including cookies, to facilitate engagement with our website.

SMS Privacy Policy
NHIA respects your privacy. No mobile information will be sold or shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share or use your mobile number for any other purpose. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to the service and pursue any appropriate legal remedies.

SMS Terms & Conditions
The National Home Infusion Association (NHIA) sends text messaging from (715) 663-6442 (715-ONE-NHIA). Message and Data Rates May Apply. When you opt-in to the service, NHIA will send you a message to confirm your signup. Text HELP to (715) 663-6442 for info or email us at membership@nhia.org. Text STOP to (715) 663-6442 to stop. After you send the message “STOP” we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending messages to you again. Carriers are not liable for delayed or undelivered messages.

Spyware

We value your privacy.  This website does not use any spyware that may send information about you to another entity without your consent.

Changes to this policy

We reserve the right to change this Privacy Policy at any time without notice except for the posting of the revised policy on this page.  Any changes will be effective upon posting and will apply only to information collected after the posting date.  It is your responsibility to review this policy from time to time to ensure that you continue to agree with all of its terms.

Questions/Contact Information

If you have questions about this policy or our privacy practices, please contact our Privacy Officer at 703-993-0096, by email at info@nhia.org or by U.S. mail at:

Privacy Officer
1600 Duke Street
Suite 410
Alexandria, VA 22314